Privacy Policy

Privacy Policy

AIE, Inc. values the privacy of its client and other visitors to www.aieinc.com. This privacy policy currently describes how we use personal information given to AIE, Inc. AIE, Inc. is the exclusive owner of the information collected on www.aieinc.com. AIE, Inc. may collect information from several different points on our visitors.

We strive to maintain your privacy.

Order

AIE, Inc. requests user information on our order form. Users must provide contact information (for example, name, email address and shipping address) and financial information (for example, credit card number, expiration date). This information is used to bill and fulfill customer orders. In case of problems during the processing of your order, the information is used to contact you.

Personal data such as email addresses, physical addresses, and financial information are not shared with third parties. This information is used only by AIE, Inc. If you request a purchase from AIE, Inc. and would like it sent to someone other than the billing address, AIE, Inc. uses the information you provided about this person/location to process the products.

Cookies

AIE, Inc. does not store any customer cookies

Some of our business partners use cookies on our website (for example, Google Ads, Google Analytics, etc.). However, we do not have access to these cookies and do not control them, their use for advertising purposes only. This privacy statement applies to cookies only by AIE, Inc. and does not include the use of cookies by advertisers.

Third Party Intermediaries

AIE, Inc. uses an outside shipping company (such as FedEx and UPS) to send orders and a credit card company to bill customers for goods and services. These companies do not transfer, store or use personal information for any additional purpose.

Special Offers and Updates via email

If you wish to subscribe to AIE, Inc. newsletter, we will request that our customers provide contact information such as name and email address. AIE, Inc. respects the privacy of our users and provide the opportunity to reject this communication. See email for cancellation information.

Customer Service

We communicate regularly with our customers to provide the necessary services and answer questions related to their account by email or by phone according to the wishes of the users. Sharing Legal Disclaimer: we make every effort to preserve customers’ privacy, though if required by law, we may need to disclose personal information. We have a good-faith approach that such action is necessary to comply with a current judicial proceeding, a court order or legal process served.

Links

This website contains links to other sites. Please be aware that AIE, Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Surveys & Contests

From time-to-time our website requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user, therefore, has a choice whether or not to disclose their information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Customers’ personal information is not shared with third parties unless AIE, Inc. gives prior notice and AIE, Inc. customers gives consent to the usage. Though AIE, Inc. may use an intermediary to conduct these surveys or contests, they may not use user’s personally identifiable information for any secondary purposes.

Security

This site takes all precautions to protect the information of our users. When users submit confidential information through the website, their information is protected both offline and online.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user’s information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk.

All the data of our users, and not only the confidential information mentioned above, are restricted in AIE, Inc.’s office. Only employees who need this information such as our customer service representative or accounts receivable have access to personal data. All of AIE, Inc.’s employees must use password-protected computers and are only allowed to stay sign in when they are at their desk, if they temporary step away from their desk, they are required to sign out. All employees are kept up-to-date on our security and privacy practices. AIE, Inc. has a server that store personally identifiable information which is kept in a secure/locked environment which has two forms of protection.

Notification of Changes

If AIE, Inc. decides to change its privacy policy, we will post those changes to this privacy statement, our news post, and other places AIE, Inc. deem appropriate so customers are always aware of what information is collected, how it is used, and under what circumstances if any, AIE, Inc. disclose it.

California Privacy Rights

California law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined by applicable California law) with third parties for their direct marketing purposes. However, AIE, Inc. does not share your personal information with third parties for their own direct marketing purposes.

If users have questions or concerns regarding this statement, they should first contact AIE, Inc. in writing to 37610 Sky Canyon Drive Hangar 51, Murrieta, CA 92563.

AIE, Inc. has been a leader in avionics, instruments, and electronics for repair and installation since 1984. In 2015, we moved into our new facility that offers a 23,000 square foot hangar located at the French Valley Airport in Murrieta, CA.

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